Privacy

Information Collected and Used by BVRT

BVRT Utility Holding Company and its subsidiaries, FGU, PCU, WHU, GMU, OMMS, CRU, STU and ZRU (hereafter “BVRT”) may collect, and may store, your information. We use that information to comply with our legal obligations, perform work and provide web-related services and work products, fulfill client’s requests, improve our services, engage in research and analysis relating to our services and work products, track usage of our websites and web-related services and work product, provide client support, message clients, provide security for our services and web-related work products, back up our systems, and prepare for disaster recovery.

We may store and use information that you provide in creating an account with BVRT, including your full name, email addresses, and any other information you may provide. E-mail correspondence is maintained in accordance with applicable provisions of State law and may be considered public records. Public disclosure of your communication may be required.

Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. We use cookies to retain your user preferences, store information for things logged in areas, and to provide anonymized tracking data to third party applications such as Google Analytics. If you do not want cookies to be set in your browser, you can change your browser’s cookie settings to reflect your preferences. Otherwise, you agree to our use of cookies as they are currently set.

Information Shared with Third Parties

Some third parties may receive your information that BVRT collects under the following circumstances:

  • Subsidiary

    BVRT may share your information with its wholly owned subsidiaries, which also honor this Privacy Policy.
  • Content Partners

    BVRT may allow its third-party partners to use and display some of the public content you provide for public consumption, such reviews, and other information you may potentially upload.
  • Service Providers
    BVRT relies on the services of third-party providers to support or provide some parts of the Services, such as communications, web hosting, network security, our own marketing of the Service, and others. In doing so, we may share your information with these third-party providers. These third-party providers may also share your information with us that they obtain in the process of providing their services. They may in turn share this information with their subsidiaries, joint ventures, or other affiliates. Some of the web pages created by BVRT will utilize framing techniques to serve content from third-party providers. In such cases, BVRT will provide your information to the third-party providers.

California Privacy Rights

For California residents, BVRT does not disclose your information to third parties for such third parties to directly market to you unless you first agree to such disclosure. If you have any questions regarding this policy, or would like to change its preferences, please contact us at the contact information below.

Information Retained After Termination of Service Agreement

BVRT may retain your information even after our Service Agreement with you (if any) is terminated for the purposes authorized under this Privacy Policy unless prohibited by law. For example, we may retain information to comply with legal obligations.

Security

BVRT uses commercially reasonable efforts to maintain various safeguards to protect your information as well as any personal information provided to us, during its transmission and after it is received. However, we of course cannot guarantee total safety because no such safeguard can be 100% secure.

Contact

You may contact BVRT concerning these Privacy Policies and Security Terms at the following addresses:

BVRT Utility Holding Company
PO Box 701201
San Antonio, TX 78232

Modifications

BVRT may revise these policies from time to time. Our relationship with you is governed by the most current version of these policies. BVRT will notify you by email about any material changes to these policies prior to the effective date of the changes. By continuing to access or use our websites or web-based services or to communicate with us through the internet even after such changes, you agree to these policies as revised.